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The State of Insurance: Value vs. Convenience

Updated: Dec 11, 2020

Technological advancements have paved the way for consumers to get fast service with minimal effort. Whether its the recent pandemic or simply availability, people seemed to have abandoned traditional shopping methods. Why go out when you can order online? Everything from clothing, food and holiday items can be purchased online from the comfort of your home.

Lumped into this new state of online shopping is your insurance. Whether it's health insurance, auto insurance, home owners or anything else that can be insured, you can buy it online. Fast, easy, simple right? But do you really want to put your most valuable possessions in the hands of some insurance company? Is convenience really worth giving up value? Even giant corporations have begun offering auto insurance. While you might see ease, they just see dollars.

The relationship between insurers and consumers has become extremely distant and the numbers show it. According to an article on the Insurance Information Institute's website:

- Only 22% of consumers trust their insurer

- 55% of customers don't trust their insurance company with any other information outside of what is insurance related

Another study published by Accenture states:

- 67% of insurance customers would consider buying their insurance from someplace other than traditional insurance methods

-23% of those surveyed say they would even consider buying insurance from google or Amazon

So what does this mean? Well, it seems like people are giving up their security for convenience. Service and trust have become secondary. People don't trust their insurance provider but are willing to accept that because it was easy to purchase.

We understand that your time is precious and you have very little to spare. But we believe that protecting what matters most should never be put in the hands of corporations and No Name insurers. Do you really want to put your home, your car, your life, in the digital arms of chat bots?

Before you buy that auto policy from the customer service kiosk at Wal-Mart, talk to an agent. Or better yet, call us. We work with different companies to find you a policy tailored to your individual needs. You should never have to give up trust. Take the time to get the right policy. You'll rest better knowing you're protected.

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